Privacy Policy
At AltChain Leaders, accessible at altchainleaders.com, we are committed to safeguarding your personal data and upholding your privacy rights in accordance with the highest standards of data protection, including compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information and the rights you hold regarding your data.
1. Introduction
We respect your right to privacy and place data protection at the core of our services. This Privacy Policy explains how altchainleaders.com collects, processes, shares, and safeguards personal information. By accessing or using our website, you acknowledge your understanding of this policy and consent to our practices as described herein. We remain dedicated to handling your data responsibly, lawfully, and transparently.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all visitors, users, and others who access or use our website and services. AltChain Leaders operates as the data controller for the purposes of data protection legislation, meaning we determine the purposes and means of processing your personal data collected via altchainleaders.com.
3. Categories of Data We Process
We collect and process several categories of personal data to provide you with services and improve your experience:
a. Usage Data: Includes browser type, language preference, operating system, Internet Protocol (IP) address, referral URLs, device identifiers, access times, and patterns of interaction across altchainleaders.com.
b. Account Data: Comprises your name, physical address, email address, and phone number that you provide during account registration or when managing your profile.
c. Profile Data: Refers to user behavior, preferences, feedback, purchased products or services, and lists or saved items.
d. Communication Data: Involves records of your correspondence with us, including submitted queries, support requests, and engagement history with our communications.
e. Technical Data: Covers information about your device and environment such as system configurations, browser plug-ins, screen resolution, network settings, and time zone settings.
f. Transaction Data: Encompasses details of the products or services you purchase from us, payment confirmations, billing information, and shipping or delivery data.
g. Preference Data: Reflects the marketing consents you’ve provided, your communication preferences, and interests in particular categories of updates or products.
4. Legal Bases for Processing Personal Data
We process your personal data only when permitted by law. Our legal bases under the GDPR and applicable state laws include:
– Consent: Where you have provided explicit consent for processing (e.g., subscribing to newsletters).
– Contractual Obligation: For processing necessary to fulfill a contract with you (e.g., completing a purchase).
– Legitimate Interest: For purposes such as enhancing site performance, improving services, or fraud prevention, provided such interest is not overridden by your data protection rights.
– Legal Obligation: Where processing is necessary to comply with applicable legal or regulatory requirements.
5. Your Rights
In accordance with GDPR and CCPA provisions, you are entitled to the following rights:
– Right of Access: Request confirmation of whether your personal data is being processed and access to such data.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to certain exemptions.
– Right to Restriction: Request that we limit our processing of your data under certain conditions.
– Right to Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format for transmission to another controller.
– Right to Object (EU) / Opt-Out (CA): Object to certain forms of processing, such as direct marketing or profiling.
– Right Not to Be Discriminated Against: If you exercise your CCPA rights, you will not be denied goods or services, be charged different prices, or receive a different quality of service.
To exercise any of these rights, contact us at [email protected].
6. Security Measures
We employ robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Measures include:
– Industry-standard encryption of data in transit and at rest.
– Role-based access controls to restrict data access.
– Regular backups and disaster recovery practices.
– Staff training on data protection principles and incident response.
– Assessment and testing of security controls.
7. International Transfers
Your personal data may be transferred and processed outside of your jurisdiction, including in countries that may not have equivalent data protection laws. In such cases, we ensure appropriate safeguards are in place, such as:
– Use of the European Commission’s Standard Contractual Clauses.
– Compliance with applicable legal requirements under international data transfer frameworks.
8. Data Retention
We retain your personal data only for as long as necessary for legal, regulatory, and operational purposes. Retention periods include:
– Usage Data: 12 months after last site access.
– Account, Profile, and Communication Data: For the duration of your relationship with us and for up to 6 years thereafter to comply with legal obligations.
– Transaction Data: Retained for up to 7 years to comply with financial and tax regulations.
– Technical and Preference Data: For as long as needed to personalize services or until you withdraw consent.
Following the applicable retention periods, data is securely deleted or anonymized.
9. Cookie Policy
We use cookies and similar technologies to enhance website performance, tailor content, and analyze traffic. The categories of cookies include:
– Essential Cookies: Necessary for the site to operate securely and functionally (e.g., session management).
– Functional Cookies: Enable enhanced features such as user preferences and saved settings.
– Analytics Cookies: Help us understand user interactions and improve site performance (e.g., Google Analytics).
– Performance Cookies: Track page load speeds and system responsiveness.
10. Cookie Management and Compliance
Upon your first visit to altchainleaders.com, we request your consent for non-essential cookies. You may modify your preferences at any time using our cookie consent tool or by adjusting your browser settings. In compliance with GDPR and CCPA, we honor Do Not Track (DNT) signals and provide opt-out mechanisms where required. You have the right to withdraw cookie consent at any time without affecting your access to essential site functionality.
11. Children’s Privacy
We do not knowingly collect or process personal data from children under the age of 13. If we become aware that personal data of a child under 13 has been collected without verified parental consent, we will take steps to delete the data promptly. Parents or guardians who believe their child has submitted data to us should contact us at [email protected].
12. Policy Updates
This Privacy Policy may be amended from time to time to reflect changes in our practices, services, or legal requirements. We will notify users of significant changes by updating the content on altchainleaders.com and, where appropriate, by email or account notification. Continued use of the site constitutes your acceptance of the revised policy.
13. Contact
If you have any questions regarding this Privacy Policy, our data practices, or wish to exercise any of your rights, you may contact us at:
Email: [email protected]
We are committed to full compliance with applicable privacy laws and strive to ensure transparency and accountability in our data practices. If you believe your data rights have been violated, we encourage you to reach out to us directly at the above email for prompt resolution.